Shipping Policy

Free Shipping Worldwide


TOMMY Shipping Processes

  • Orders are processed and collected from our Australian warehouse Monday - Friday AEST
  • All items are shipped from our warehouse unless otherwise stated on product page
  • Tracking information is emailed once items are despatched
  • Contact us at with any queries about your order.

Delivery times

    • Expected delivery time for Australian orders is 2-3 business days
    • Deliveries are sent via EMS for international Express, and via Australia Post to local carriers for International Standard, and Australia Post in Australia.
    • Selected orders may be available via DHL.
    • If your order hasn't arrived in the expected time please contact us at

International Orders Information

  • The customer is required to contact their local postal service if a parcel is delayed, please contact us if you require their details.
  • Please note international orders may be subject to customs inspections and import taxes unique to your country
  • Please contact your local customs office to find out if/how much these taxes may be.
  • We won't mark packages as gifts, or change pricing of goods to attempt to avoid any taxes.
  • For DHL orders with taxes owning, if the customer refuses to pay these, the product will be destroyed and no refund given. 


Email our friendly customer service team at